Contact Us

Contact us for product pricing and technical solutions. Our expert team is ready to provide comprehensive support.

Contact Us

Contact Number

400-811-5636

0633-2205636

Email

bdgy5636@163.com

Company Address

No. 509 Shandong Road, Donggang District, Rizhao City, Shandong Province

Working Hours

Monday to Saturday 8:30-17:30

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Technical Consulting

Our expert technical team provides comprehensive support, including product selection, solution design, and construction guidance.

Product Selection Consultation

Based on your project requirements, we recommend the most suitable pipe material, size, and model to ensure perfect alignment with product performance and engineering specifications.

•Selection of Municipal Water Supply Pipes
•Gas Pipeline Configuration
•Drainage and Sewage System Solution

Solution Design Support

Provide comprehensive pipeline system design solutions, including network layout, pressure calculations, and material lists.

•Optimization of Pipeline Network System Design
•Technical Parameter Calculation and Analysis
•Cost Budget Estimation

Construction Technical Guidance

Deploy specialized technical personnel to provide on-site installation guidance, ensuring project quality meets national standards and specific requirements.

•On-Site Installation Guide
•Welding Process Training
•Quality Acceptance Criteria

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After-Sales Service

Comprehensive after-sales service system providing long-term, reliable support for your engineering projects.

Quality Assurance Commitment

All products are certified under the ISO9001 quality management system and come with complete quality inspection reports. The warranty period ranges from 5 to 10 years depending on the product type, with free replacements for any quality issues during the warranty period.

Services:

Free replacement for product quality issues
• Regular quality follow-up checks
• Fast response to quality issues

Rapid Response Mechanism

Establish a 7×24-hour hotline. We respond to customer feedback within 2 hours and provide a solution within 24 hours. For critical emergencies, technical staff can be dispatched to the site on the same day.

Response Time:

• Phone response time: within 2 hours
• Solution provided within 24 hours
• On-site service: within 48 hours (in-province)

Technical Training Support

Provide technical training on product usage, maintenance, and troubleshooting to help your team master proper operation and care practices, extending product lifespan.

Training Content:

• Product Installation Guidelines
• Key Points for Routine Maintenance
• Troubleshooting Common Issues

Spare Parts Supply Assurance

Establish a robust spare parts inventory system with year-round stock of common components to ensure rapid fulfillment when customers need them. Specialized parts can be produced and delivered within 7-15 working days.